FAQs about Via Foria and Capodimonte
The answers apply to all eight rooms; any exceptions are mentioned by name.
Booking and payment
Can I pay by card on the website?
No: once availability is confirmed, we send a payment link or agree a deposit, with the balance paid on arrival.
Why does the request go through WhatsApp?
So that we can check dates, guests and price before confirming.
How much do I save by booking here?
10% off the room price, with breakfast included: see all the benefits.
Arrival and departure
Can I arrive late in the evening?
Yes: check-in is self-service, at any time from 3 pm.
When do I get the instructions for getting in?
In the guest area: the link and password arrive 48 hours before check-in.
Can I leave my luggage if I arrive before 3 pm?
Yes, if you book direct: in all eight rooms you can leave it from midday.
Can I check out after 10 am?
Yes, until 11 am with a direct booking; after that, your luggage can stay in the free storage until the evening.
Can you book a taxi for me?
Yes: to the airport, the station and the port, at discounted rates. Message us on WhatsApp.
How do I book parking in Capodimonte?
Mention it in your request: it is in a fenced, secure area and costs €15 per day, subject to availability.
Guest registration
Who needs to register, and why?
Every guest, before check-in: Italian law requires their details to be sent to the State Police.
Where do I register?
On welcomeasy, the platform linked to the State Police: you receive the link the day before self check-in.
Can unregistered guests enter?
No: only registered guests may enter, and there is 24-hour security.
House rules
They are the same in every room, except for quiet hours.
- Quiet hours: 11 pm to 7 am; in Museum 1 and Museum 2, 10 pm to 7 am
- Rest hours: 3 pm to 5 pm
- Parties and events: not allowed
- Pets: not allowed
- Smoking: not allowed, including e-cigarettes
- Commercial photography and filming: not allowed
Washing machine, safe and internet in the rooms
Is there a washing machine?
Yes, in the four Capodimonte rooms; near Via Foria there is a launderette.
Do the rooms have a safe?
Yes, the four in Capodimonte.
Is there a wired connection?
No: Wi-Fi only, with a very reliable signal booster.
Where can I find the Wi-Fi password?
In the guest area, with the other information for your stay.
Guests, long stays and accessibility
How many people can a room sleep?
Up to 3 in Botanical 1 and Botanical 3, 2 in the other rooms.
Can I stay for several weeks?
Yes, in Museum 4: include your dates in the request.
Is there a lift on Via Foria?
Yes, up to the fourth floor; you take the stairs to the fifth, where the rooms are.
And in Capodimonte?
The entrance is easy to access, even for people with limited mobility.
